I’ve got a small problem with my iTunes and ipod—they’re no longer talking to each other. It seems to be related to an error I started getting a few days ago, “iTunesHelper.ex.exe has generated errors and will be closed by windows. You will need to restart the program.”
I did a search and found one other poor soul that seems to have had the exact same error, but this was back in 2004. Unfortunately no one responded to his request:
I’ve installed the software that came with my iPod but keep getting a Program Error “iTunesHelper.ex.exe has generated errors and will be closed by windows. You will need to restart the program”. When I open iTunes I then get another error message “The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod’s software”. I’ve uninstalled and re-installed the iTunes software about 20 times and still can’t get it to work. Can anyone help me?
And since his plea went unanswered, my question is: can anybody help me? I haven’t reinstalled 20 times yet, but twice and it still hasn’t done the trick. Perhaps somebody visiting has had the same problem and knows how to fix it?