In a move to prevent communication between it’s employees and their union leaders, Telus blocked subscribers’ access to a Web site set up by an employee labor union intended to publicize the union’s views about its dispute with Telus. As a result Telus also blocked access to at least 766 additional, unrelated Web sites.
What a terrible and ridiculous thing to do! Telus is playing very dirty. Why do we stand for it? This is inexcusable: imagine if Telus chose to block all calls into union headquarters. Then ask yourself how is this any different?
So I decided instead of just whining about it, I would actually try and do something by lodging a complaint with the CRTC. What I discovered on their website kind of surprised me:
You may not be aware that the Commission does not regulate the rates, quality of service or business practices for Internet Service Providers and cannot pursue complaints on these matters on your behalf.
The CRTC doesn’t care about business practices for ISP’s, and unless what they are doing is illegal, there doesn’t seem like there is much you can do.
Illegal actions fall under the Criminal Code of Canada or other federal statutes. Consumers concerned about possible illegal actions should contact the appropriate enforcement authorities.
I’m not even sure if what they are doing is illegal, and it’s not like I’m going to call them on it if it is. I should probably get a backbone and show my disapproval of their actions by switching providers.